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Remember when you held your baby for the very first time? When you looked at that beautiful, perfect face and vowed that from that moment onwards, you would do anything in the world to keep your little angel safe, happy and protected forever. Well, we’re here to help you keep that promise! So, here are OUR promises to you and your baby, intended to help make your lives a whole lot easier, happier and stress-free.


AT SOFTSENS, WE PROMISE TO…


1. Always offer you the highest quality products
We’re not satisfied with just ‘okay’ or ‘good’. Your little one deserves the BEST care and that’s why we’re here. We focus on making high-quality baby products so that you don’t have to worry about a thing when you shop for your little one. How do we do this? By employing world-class scientific research, development and stringent testing for all of our products and using the finest-quality ingredients and fabrics.


2. Put safety first
Just like you, we’re extra careful about every little thing we put on your baby’s skin. This means that every ingredient is carefully chosen and tested for safety before we use it in our products. All our products are Hypoallergenic, tested in Europe, enhanced with pure, natural ingredients and are free from parabens, SLES, alkalis and other harmful chemicals, thus making them completely safe for babies.


3. Pay attention to every little detail
The magic is in the details and we sure know that! Our team of experts works together to bring you thoughtfully-designed and carefully-crafted products that are made to suit your daily needs and requirements.


4. Provide value in every single purchase, however small or big
We make sure that you never have to compromise on baby care when you shop with Softsens! With us, you’ll always get best-quality baby products at prices that are easy on the pocket.


5. Deliver friendly, prompt and personalized service
You, our customers, are part of our great big Softsens family and we try our best to make you feel at home. Caring for you is a big part of our job and we try our best to do it well. Whatever your query or request may be, we’re always here to help you as best as we can.


6. Always LISTEN
The only way we can grow and improve is by LISTENING to what you have to say. We love hearing from you and will always carefully consider and act on your feedback and opinions.


7. Be honest and open with you at all times
Great relationships are based on trust and honesty. No fine print. Just simple, clear communication at all times. We promise that with us, you’ll always get what you see!


8. Try and contribute to building a better world while we’re at it
It’s our job to make sure we leave a better world for our future generations. At Softsens, our products are sustainably sourced and developed, and we strive to minimize any negative impact on our environment, at every step of the way.


9. Stick to our words
We don’t make promises we can’t keep. So, go ahead and hold us to our word 😊


10. Have fun at every step of the way
Parenting is one of life’s most amazing adventures and we want to help you enjoy every minute of it. We sprinkle a good dose of fun in everything that we do and in all that we bring to you!


Now, it’s your turn. What are your promises to your baby? Go check out our #BabyIPromise contest on Softsens Baby FB & Twitter to share your promises with us and you might WIN an amazing Softsens gift hamper this Children’s Day!

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